Contact Us
If you run into issues while using OKPAN, File Transfer, App Distribution, or service benefits, you can contact us via QQ, WeChat, or email.
Customer Service & Partnership
Contact OKPAN through the following channels. We will provide the right assistance based on your question type.
What can we help you with?
We cover common scenarios such as account login, file uploads and downloads, share links, app distribution, service purchases, invoices, and business partnerships.
Cloud Storage Issues
Questions about file storage, online preview, sharing downloads, storage upgrades, recycle bin, and private space.
File Transfer Issues
Questions about large-file uploads, share links, retention time, download limits, burn-after-reading, and upload quota.
App Distribution Issues
Questions about APK / IPA uploads, download page generation, point deduction, upload-space membership, and download statistics.
Account Security Issues
Help with abnormal login, password recovery, account verification, order lookup, balance payments, and security alerts.
Enterprise & Business Partnership
Discuss team purchasing, enterprise services, private deployment, channel partnerships, and custom requirements.
Invoices & After-sales Service
Feedback and support for order invoices, payments, service activation, plan benefits, and after-sales issues.
Need help? Contact us now
QQ: 1318349636 | WeChat: dabaoweb | Email: support@okpan.com